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Information privacy and Security

We use your data responsibly and do not share email address or personal details with other companies who are likely to hassle you in the future.  We do use tracking cookies which tell us where you came from when you buy something or might trigger adverts on other websites in the hope that you'll come back to Green Owl Toys. Carry on reading for the long version.

Information That We Collect

We only collect basic personal data about you which does not include any special types of information or location-based information. This does include name, address, email, IP address etc and Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
We also collect information provided voluntarily by you. For example, when you register for information or make a purchase and information that you provide when you communicate with us by any means.


Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general Internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “setting” section of your computer. For more information please read the advice at


As you browse Green Owl Toys, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, Google AdWords and Facebook Ad's, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Green Owl Toys. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number.


Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

· To provide information to you that you request from us relating to our products or services.

· To provide information to you relating to other products that may be of interest to you. Such additional   information will only be provided where you have consented to receive such information.

· To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods and services.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the Internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

· In the event that we sell any or all of our business to the buyer.

· Where we are legally required by law to disclose your personal information.

· To further fraud protection and reduce the risk of fraud.

How long we keep it

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. We will review your consent to us using this information every 2 years.

What we would also like to do with it

We would like to use your name and email address to inform you of our future offers and similar products. This information is not shared with third parties and you can unsubscribe at any time via phone, email or on our website. We will only contact your for marketing purposes if you have given us your express permission.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the General Data Protection Regulations 2018 you have the right to access any information we hold about you. You also have the right to have information anonymised. Please get in touch to request this. 

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at


This is the default payment method used by our shopping basket.  If you do not have a Paypal account there is an option to pay as a guest. 

We use PayPal as it is a highly regarded and easy to use Payment Service Provider , you can be safe in the knowledge that your transaction will be dealt with swiftly and your information is processed SECURELY.  Paypal also offers a great after sales service for every buyer in 3 ways: 

Buyer protection

If your eligible purchase doesn’t arrive, or doesn’t match the seller’s description, we can reimburse you.

Fraud protection

Paypal monitors every transaction 24/7 to prevent fraud, email phishing and identity theft.

Data encryption

Every transaction is encrypted using Paypals' advanced encryption technology.


Green Owl Toys Limited, a company registered in England and Wales with company number 6846585 and having its registered office at 179 White Horse Hill, BR7 6DH Chislehurst, Kent, VAT no. 947 7141 96